Emergency Info & Quick Actions
Our Precinct: Garsfontein SAPS & Community Network
Alpha Security Forum operates across the entire Garsfontein SAPS precinct, uniting suburbs and neighborhoods under one security network. While our Community Upliftment Precinct (CUP) focuses on Ward 46 for infrastructure projects, our safety operations and communications extend to all sectors and wards served by Garsfontein Police Station.

This map outlines the full SAPS boundary for Garsfontein and adjacent precincts.
What To Do When...
- Trigger your alarm and get to a safe room if possible.
- Do not confront intruders—stay quiet and calm.
- Send a location pin to your WhatsApp group or forum group if safe.
- Call SAPS: 012 470 4200 or 10111.
- Wait for response—stay put until responders arrive.
- Stay calm, do not resist—your life matters more than your vehicle.
- Note details if possible: suspect description, getaway car, direction.
- Once safe, call 112 or SAPS and share information with your forum group.
- Get medical attention if needed—shock is common.
- Comply with instructions. Do not try to be a hero.
- Observe carefully but discreetly: suspects, accents, weapons, getaway vehicles.
- Trigger panic alarms only if safe to do so.
- Call for help as soon as you can.
- Evacuate immediately. Do not stop for belongings.
- Alert neighbors—knock on doors if safe.
- Call Fire Brigade 10177 or 112.
- Switch off gas/electricity if safe.
- Call ER24: 084 124 or Netcare 911: 082 911.
- Share your location or pin in your WhatsApp group for rapid help.
- Stay on the line until help arrives.
- Check schedules via the Eskom Loadshedding Site or EskomSePush app.
- Log power or water faults on the Tshwane portal.
- Inform your neighborhood group for shared updates.
- Do not intervene—observe from a safe distance.
- Send a description, location, and photos (if safe) to your WhatsApp group or SAPS.
- Never spread unverified rumors—always verify first.
How To’s & Quick Guides
- iPhone: Settings → [your name] → Find My → Find My iPhone → Enable “Find My network” (this allows your phone to be found even when it’s offline or powered off).
- Android: Settings → Security → Find My Device → Enable “Store recent location” (Google’s Find My Device can show last known location when battery dies).
- Test it: Log in to iCloud Find My or Google Find My Device from any browser.
- Set a Strong Passcode: Use at least 6 digits or a passphrase. Avoid obvious numbers.
- Enable Device Tracking: See instructions above.
- Backup Data: Use iCloud, Google, or local backup for contacts/photos.
- Talk to Kids: Discuss phone safety, don’t share PINs or location with strangers.
- Lost Phone? Use tracking, call your network to block the SIM, and report to SAPS.
- Call Centre: 012 358 9999
- SMS: Text power and your account number to 082 612 0333 or 44676
- WhatsApp: Send "Hi" to 087 153 1001 for balances, forms, and help
- Online: Log fault on Tshwane e-Services
- Email: customercare@tshwane.gov.za
- Call Centre: 012 358 9999
- Online: Log on Tshwane e-Services
- Email Water: waterleaks@tshwane.gov.za
- Email Sewer: sewerblockages@tshwane.gov.za
- Potholes: pothole@tshwane.gov.za (Attach street & photo if possible)
- Streetlights: streetlights@tshwane.gov.za (Include lamp pole number & address)
- Traffic Lights: trafficsignalfaults@tshwane.gov.za
- Walk-In: Visit any Tshwane walk-in centre (see list here).
- Online Self-Service: e-Tshwane Portal
- Email: customercare@tshwane.gov.za
- Fire/Floods/Disasters: 107 (from landline)
- Tshwane Metro Police: 012 358 7095
- Life-threatening emergencies: 107 or 10111 (national SAPS)
- Meter Readings: meterrecords@tshwane.gov.za
- Reconnect/Prepaid: reconnect@tshwane.gov.za (attach proof of payment)
- Save 087 153 1001 and send “Hi” to get account balance, request forms, get updates, and more.
- Download PDF and keep it handy for all emergency contacts.
Create a Missing Poster
THERE IS NO WAITING PERIOD TO REPORT A MISSING PERSON IN SOUTH AFRICA.
Report anyone missing immediately at your nearest police station.
Bring a recent photo and a clear description of their appearance and last whereabouts.
Complete and sign the SAPS 55(A) form with as much detail as possible—this helps the police circulate the information quickly.
Keep the investigating officer’s contact details for updates.
If your loved one returns, notify SAPS right away so their case can be closed.
Report anyone missing immediately at your nearest police station.
Bring a recent photo and a clear description of their appearance and last whereabouts.
Complete and sign the SAPS 55(A) form with as much detail as possible—this helps the police circulate the information quickly.
Keep the investigating officer’s contact details for updates.
If your loved one returns, notify SAPS right away so their case can be closed.