City of Tshwane Municipality

Address: Tshwane House, Cnr. Madiba & Helen Joseph Streets, Pretoria Central, 0002
Main Phone Number: +27 (0)12 358 9999
Toll Free Call Center: 080 111 1556
Visit Tshwane Website
Join a Ward Group

Emergency Services

• Tshwane Emergency Services: 107
• Tshwane Metro Police: (012) 358 7095/7096

Public Services

• Tshwane Bus Services: (012) 358 0839/0840
• Environmental Health Services: (012) 358 4656 or (012) 358 2111 (after hours)

Specific Services

• A RE YENG Enquiries: areyengenquiries@tshwane.gov.za
• By-Laws: bylawenforcementcenter@tshwane.gov.za or bec@tshwane.gov.za
• Credit Control: Reconnect@tshwane.gov.za or creditcontrol@tshwane.gov.za
• Customer Care Queries: customercare@tshwane.gov.za
• Electricity Prepaid Installation: Electricity.Prepaid.Installation@Tshwane.gov.za
• Electricity Enquiries: electricity@tshwane.gov.za
• Environmental Health Services: ehonestop@tshwane.gov.za
• Licensing: LicensingEnquiries@Tshwane.gov.za
• Meter Readings: meterrecords@tshwane.gov.za
• Potholes: pothole@tshwane.gov.za
• Quality of Drinking Water: water@tshwane.gov.za
• Sewer Blockages: SewerBlockages@Tshwane.gov.za
• Street Lights: streetlights@tshwane.gov.za
• Traffic Signal Faults: trafficsignalfaults@tshwane.gov.za
• Water Leaks: waterleaks@tshwane.gov.za

Waste Management

• Bulk Waste: BulkWaste@Tshwane.gov.za
• Domestic Waste: DomesticWaste@Tshwane.gov.za
• General Waste Management: wastemanagement@tshwane.gov.za